Jotform

Jotform is a no-code platform that allows users to create customizable forms, surveys, and workflows with advanced integrations and automation features

Nov 16, 2024
Jotform

What is JotForm?

JotForm is a versatile online form-building tool that makes data collection easy and efficient for individuals and businesses. Whether you're gathering customer feedback, collecting payments, or creating survey forms, JotForm provides a simple drag-and-drop interface that requires no coding skills.
It's well-known for its flexibility, offering over 10,000 templates and integration with more than 200 apps like Google Sheets, Salesforce, and PayPal. JotForm is used across industries such as e-commerce, education, and marketing for form creation, surveys, and data collection.

Features of JotForm

  • Drag-and-Drop Form Builder: JotForm’s builder lets you create forms easily by dragging elements into place. It’s perfect for users who want to design without coding.
  • Templates and Widgets: Access over 10,000 form templates and 300+ widgets that add extra features. Widgets like payment processors, file uploads, and signature collection enhance the form experience.
  • Conditional Logic: JotForm supports conditional logic, allowing you to show or hide fields based on user responses, creating dynamic forms that adapt to input.
  • Collaboration and Workflow Approvals: Assign forms to team members and set up workflows for approvals, boosting team efficiency.
  • Integrations: Easily connect with over 200 apps like Google Sheets, Trello, and CRM platforms for automated workflows.

Pros of JotForm

  • Ease of Use: The easy drag-and-drop interface is perfect for beginners. Even if you're not tech-savvy, you can easily create complex forms.
  • Wide Range of Features: JotForm offers extensive functionality, from payment collection to conditional logic and integrations, to meet various needs.
  • Customizability: With thousands of templates and custom widgets, JotForm provides flexible customization options to fit specific business requirements.
  • Free Plan: The free plan includes 5 forms and 100 submissions per month, making it ideal for small projects and individuals.

Cons of JotForm

  • Pricing: While JotForm offers many features, the cost can be high for larger use cases. Paid plans like Bronze and Silver offer good value but might seem expensive for smaller teams, starting from $39 to $59.
  • Learning Curve for Advanced Features: Although basic forms are easy to create, mastering advanced features like workflow automation and custom reports may take some time.
  • Occasional Glitches: You might sometimes encounter technical issues, such as slow performance and occasional form submission errors, especially with more complex forms.

Alternatives to JotForm

  • Google Forms: Provides basic form-building features for free but doesn't have advanced options like JotForm, such as conditional logic and payment integrations.
  • Typeform: Famous for its conversational forms, Typeform is more interactive but is more expensive and lacks some of JotForm’s widgets. Read our detailed review of Typeform.
  • Wufoo: Another option for form building that focuses on ease of use, but JotForm offers more integration options and templates.

JotForm is for you if:

  • You need a powerful form builder with a variety of customization options and integrations.
  • You want to collect data for e-commerce, customer feedback, or event registrations and need a tool that can handle payment processing and complex workflows.
  • You require advanced features like conditional logic, multiple templates, and collaboration options for team-based projects.

JotForm is not for you if:

  • You're looking for a basic form builder with fewer features at a lower price. Google Forms or Microsoft Forms might be better suited for simpler needs.
  • You want a more conversational, user-friendly form experience, which Typeform excels at.

JotForm FAQs

Can I use JotForm for free?

Yes, JotForm offers a free plan that includes up to 5 forms, 100 monthly submissions, and 100MB of storage. It’s perfect for small projects or personal use.

What integrations are available with JotForm?

JotForm integrates with over 200 popular apps like Google Sheets, Salesforce, PayPal, and Dropbox, allowing you to automate workflows and streamline data collection.

Does JotForm offer payment collection?

Yes, JotForm supports over 30 payment gateways, including PayPal, Stripe, and Square, allowing you to collect payments securely through your forms.

How secure is JotForm?

JotForm ensures data security with 256-bit SSL encryption, GDPR compliance, and HIPAA compliance for medical forms. You can also password-protect forms for added security.

Is JotForm suitable for large teams?

Yes, JotForm’s Enterprise plan offers unlimited forms, submissions, and storage, along with multi-user access, custom branding, and dedicated support.