How to Start a SaaS Company

Learn how to start a successful SaaS company, from ideation to launch, with practical steps and key insights

Oct 15, 2024
How to Start a SaaS Company
The software industry has been at its peak in the last 3-4 years, with many companies and services emerging. If you think the market is too saturated to build a new product or app, you might be wrong. There are still many problems that remain unsolved, and people are searching for solutions we haven't even thought of yet.
This is the right time to build SaaS to target the untapped market. However, building a successful SaaS company requires more than just a good idea. You need to carefully plan your steps, understand the market, and continuously deliver value to your customers.
In this article, I’ll walk you through the steps to start your SaaS company. Whether you’re tech-savvy or non-tech, these steps will help you get from idea to execution and ultimately to launch.

1. Identify a Problem to Solve

The first and most important step in starting a SaaS company is identifying a real problem that your software can solve. You need to ensure that your idea is something people or businesses actually need.
Ask yourself: "What pain points do potential users face, and how can I solve them with software?"
Successful SaaS businesses address specific issues, like improving team communication (Slack) or managing customer relationships (Salesforce).
To find the right problem, start by talking to potential users. Use forums, Twitter, and surveys to gather insights. Pay attention to the problems people mention and look for common themes. Your software should provide a simple and effective solution to a real need.

2. Validate Your Idea

Once you’ve identified a problem, the next step is to validate your idea. This means making sure there’s a market for your software. You don’t want to spend time and money developing a product that no one will use. Validation can be done in several ways:
  • Market Research: Look at competitors. Are there already successful SaaS companies solving similar problems? If so, it could mean there’s demand. However, if the market is crowded, consider how you can make your product stand out or target specific demographics.
  • Talk to Users: Create a landing page or prototype of your idea and ask for feedback from potential users. Use tools like Google Forms or Typeform to gather responses. If you receive positive feedback and people show interest, it’s a good sign you’re on the right track.

3. Define Your SaaS Business Model

Now that you’ve validated your idea, it’s time to define your business model. The SaaS model typically relies on subscriptions. Users pay a monthly or annual fee to access your software. You need to decide how to structure your pricing.
  • Freemium Model: Offer a free version of your software with basic features and charge for advanced features. This is a great way to attract users who might upgrade to a paid version later.
  • Tiered Pricing: Provide different pricing tiers with varying levels of access or features. This allows you to cater to both small businesses and larger enterprises.
  • Flat-Rate Pricing: Charge a single price for access to all features. This can be simpler but may limit flexibility.
Make sure your pricing matches the value you provide and is competitive in your market. Don’t undermine the market by setting prices too low.

4. Build Your MVP (Minimum Viable Product)

Building a Minimum Viable Product (MVP) means creating a simple version of your software with only the essential features. The goal of the MVP is to quickly get your product into users' hands so they can start using it and give feedback.
You don’t need to build everything at once. Focus on developing the core features that solve the main problem. You can add more features later based on user feedback. Using no-code tools like Bubble or Webflow can help you create an MVP without needing extensive coding knowledge.
Remember, the goal is to test the market with the MVP, not to launch a perfect product. Iteration and improvement will come later.

5. Choose Your Technology Stack

Choosing the right technology to build your SaaS platform is crucial. Your tech stack includes the tools, programming languages, and infrastructure you’ll use to develop and run your software. If you're not technical, consider hiring developers or partnering with someone who has technical expertise.
For a modern SaaS company, you’ll likely need:
  • Front-End: This is what users interact with. Common choices include HTML, CSS, and JavaScript frameworks like React or Angular.
  • Back-End: This is where data is processed. Choose a server-side language like Python, Ruby, or Node.js, and a database like PostgreSQL or MongoDB.
  • Cloud Hosting: Hosting your SaaS platform on the cloud allows you to scale easily. Popular options include AWS, Google Cloud, or Microsoft Azure.
Consider no-code platforms like Bubble for a faster, less technical way to build your SaaS platform. Bubble lets you create scalable apps without writing code, handling front-end, back-end, and hosting. This makes it easier to launch your SaaS product quickly and scale as your user base grows.
If you don't have the time to learn the platform or prefer to focus on the business side, consider hiring a no-code agency.

6. Focus on User Experience and Design

Your SaaS product needs to be user-friendly and intuitive. Many great ideas fail because the software is too difficult to use or the design doesn’t meet user expectations. Pay attention to user experience (UX) and user interface (UI) design.
You don’t have to be a professional designer, but you should focus on creating a clean, simple interface that makes it easy for users to navigate your software. Tools like Figma or Sketch can help you design the layout of your app before development.
Get feedback from early users during the design phase. Their input will help you refine the product to better meet their needs.

7. Develop a Marketing Strategy

Building your SaaS product is only half the battle. You need a solid marketing strategy to reach potential users. Focus on digital marketing tactics that generate interest and convert visitors into paying customers.
Some marketing strategies to consider:
  • Content Marketing: Start a blog or create content that addresses the pain points of your target audience. This can attract organic traffic to your website.
  • Social Media: Use platforms like Twitter, LinkedIn, or Instagram to connect with potential customers and build brand awareness.
  • SEO (Search Engine Optimization): Ensure your website is optimized for search engines so potential customers can easily find you when searching for solutions related to your software.
  • Paid Ads: Google Ads or Facebook Ads can help you reach a larger audience quickly, but make sure you target the right demographics.

8. Launch and Iterate

Once your MVP is ready and your marketing strategy is set, it’s time to launch. But launching is just the beginning. Gather feedback from your users and make improvements based on their experiences. Iteration is key to building a successful SaaS company.
Monitor important metrics such as user engagement, churn rate, and customer satisfaction. Use this data to make informed decisions about which features to build next, how to improve the user experience, and how to scale your business.
Don’t be afraid to pivot if necessary. Many successful SaaS companies started with one idea and later changed direction based on user feedback or market conditions.

That’s a Wrap

Building a SaaS business may seem simple, but many struggle to even find an idea to start with. I suggest engaging on Twitter with like-minded people or joining communities like Indie Hackers or Hacker News to get ideas. Once you have an idea, validate it and build an MVP. If everything goes well, launch the final product.
If you’re a non-technical person with a great SaaS idea, don’t let that hold you back. At Zeroqode, our experienced team can turn your vision into reality. With a proven track record of building over 500 successful apps on Bubble, we ensure that your product is built with best practices from start to finish. Don’t hesitate to reach out — we’re here to help.
See you soon in the next article of our SaaS series. In the meantime, check out our portfolio and Bubble plugins.